Memorial Hermann Health System (MHHS), a nationally recognized, $10B integrated health system headquartered in Houston, Texas, seeks a strategic, collaborative, results-driven leader to serve as its next Senior Vice President, Revenue Cycle Management.
Memorial Hermann is one of the largest not-for-profit health systems in Texas, recognized for its commitment to innovation, patient-centered care, and operational excellence. The system spans 270 care delivery sites, 17 hospitals—three of which are joint ventures—and a wide range of specialty programs and services. With a workforce of more than 35,000 employees and 6,700 affiliated physicians, Memorial Hermann delivers comprehensive, high-quality care to communities across the Greater Houston area.
Reporting to the Chief Revenue Officer, the Senior Vice President, Revenue Cycle Management will oversee all revenue cycle functions across the enterprise, including billing, collections, denial management, coding, and patient access. This role is critical to ensuring the financial viability and operational excellence of MHHS. The SVP, RCM will be responsible for leading the strategic integration and advancement of revenue cycle operations, establishing clear, prioritized goals across professional and hospital billing, coding, and related functions to ensure alignment with enterprise-wide objectives.
Key responsibilities include overseeing the post-implementation optimization of Epic, focusing on accurate reporting of KPIs, streamlining workflows, and enterprise-wide integration, while leading the standardization and integration of revenue cycle functions under the platform. This leader will promote effective communication across clinical, financial, and operational teams while ensuring regulatory compliance. The successful candidate will champion transparency around financial performance, proactively communicating its impact at the departmental level. The SVP, RCM will leverage data to identify inefficiencies, guide strategic initiatives, and enhance performance across all areas of revenue cycle. With a focus on performance metrics and continuous improvement, this leader will foster a culture of accountability, innovation, and service excellence.
In close collaboration with hospital CFOs, this leader will focus on maximizing net revenue through enhanced revenue integrity, improving Case Mix Index, strengthening denial management, and advancing clinical documentation practices. They will foster strong partnerships with finance teams to identify downstream challenges and implement proactive upstream solutions. As the organization continues to evolve post-Epic implementation, the leader will assess and realign the revenue cycle team structure to support new workflows and technologies. Embracing the system’s digital transformation strategy, they will champion the adoption of AI and automation tools to reimagine how work is done—enhancing scalability, efficiency, and financial outcomes across the enterprise.
The ideal candidate will bring deep expertise in healthcare revenue cycle management, a collaborative leadership style, and a passion for operational integrity. This is a unique opportunity to shape the future of revenue cycle operations at one of Texas’s leading health systems and make a lasting impact on the communities Memorial Hermann serves.
WittKieffer is assisting Memorial Hermann Health System with this search. Applications, nominations, and inquiries are invited. For fullest consideration, candidates should provide a resumé by applying through the buttons below or via email to WittKieffer consultants Michael Raddatz and Stephanie Ikediobi at [email protected].